Terms and Conditions
Please read these Terms and Conditions carefully before purchasing from Medical Research Products (“MRP,” “we,” “us,” or “our”). By accessing or using our website and purchasing our nutraceutical products, you agree to be bound by these Terms and Conditions.
1. Products and Services
Medical Research Products sells nutraceuticals, which are dietary supplements designed to provide health benefits. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before taking any new supplement, especially if you have a medical condition or are taking other medications.
2. Orders and Payment
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse any order. Payment must be received in full before an order is processed and shipped. We accept various payment methods as indicated on our website. Prices are subject to change without notice.
3. Shipping and Delivery
We will make every effort to ship your order promptly. Shipping times and costs will vary depending on your location and the shipping method chosen. We are not responsible for delays caused by shipping carriers or events beyond our control. Risk of loss and title for items purchased from MRP pass to you upon our delivery to the carrier.
4. Refund Policy
At Medical Research Products, we are committed to your satisfaction. Our refund policy is as follows:
- Unopened Products: All unopened products are refundable. The product seal must not be broken.
- MRP-Branded Products: Products manufactured or bottled by MRP under its own label carry a 100% money-back guarantee on your first bottle (shipping charges excluded). You may return the opened product and receive a full refund.
- Other Manufacturer’s Labels: Products that have other manufacturer’s labels are refundable only if unopened.
- International Orders: It is your responsibility to know the import regulations of dietary supplements in your country. If an international package is returned to us for any reason other than our fault, we can only refund the return of the product and not the original international shipping charges. We will file a claim on your behalf with the shipping carrier, and if any monies are received from the claim, they will be refunded directly to you.
To initiate a return, please contact our customer service team within a reasonable time frame from the date of purchase. We may require proof of purchase.
5. Intellectual Property
All content on the Medical Research Products website, including text, graphics, logos, images, and software, is the property of MRP or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.
6. Disclaimer of Warranties
Our products are provided “as is” without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our products will meet your specific requirements or that their use will be uninterrupted or error-free.
7. Limitation of Liability
To the fullest extent permitted by law, Medical Research Products shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of our products or website. Our total liability to you for any claims arising out of or relating to these Terms and Conditions or your use of our products shall not exceed the amount you paid for the products in question.
8. Indemnification
You agree to indemnify, defend, and hold harmless Medical Research Products, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of our website or products, or your violation of these Terms and Conditions.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website and purchase of our products after any such changes constitutes your acceptance of the new Terms and Conditions.
11. Contact Us
If you have any questions about these Terms and Conditions or our refund policy, please contact us.
